Visiting Times
The Person in Charge (“PIC”) will make every reasonable effort to ensure that visits are not restricted. However, please note that restrictions may be imposed when necessary to protect the patients, residents, staff, students or other visitors.
Visiting Hours & Access
Normal visiting hours are from 2:00pm to 8:30pm daily.
The main doors close at 9:00pm sharp. Visitors needing access outside of regular visiting hours should speak with the Ward Manager or Duty Manager.
Children under 16 years old must be accompanied by an adult at all times.
In Services for Older People, each resident has nominated representatives who are permitted to visit at any time. Visitors for Services for Older People are required to sign in at the reception or ward upon arrival.
(In accordance with the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations 2013, Schedule 4: Item 12 all visitors must record their name in our Visitors’ Directory. Please use the iPad in each ward reception area to sign in and sign out).
Parking & Public Transport
Limited free parking is available on site for visitors. Alternatively, we are easily accessible via Bus Éireann Route 208, which operates between Ashmount and Curraheen, serving St Patrick Street and other key areas in Cork City.
Guidelines for Visiting
- Visits may be restricted if they pose a risk to the patient’s or resident’s health, dignity, or emotional well-being.
- If a resident expresses a wish to limit or refuse visits, their request will be respected and documented.
- Restrictions must comply with proportionality requirements under HIQA’s National Standards (2016) and SI No.1/2025.
- All restrictions require documented risk assessments reviewed every 72 hours during infectious disease outbreaks.
- Restrictions may be imposed in the event of infectious disease outbreaks or other public health concerns, following national guidelines.
- Any visitor displaying aggressive, disruptive, or inappropriate behaviour may have their visiting privileges restricted or revoked.
- The PIC or Nurse-in-Charge will have the authority to impose temporary or permanent restrictions as necessary.
- In the unlikely case of an emergency or critical incidents within the facility, visitor access may be temporarily limited.