Due to the Covid-19 Pandemic, Marymount is modifying the way it works:

  • to protect you
  • to enable us to continue to deliver our services
  • to reduce risk for all

Where appropriate you may be offered a remote assessment by your clinician (Nurse, Doctor, Pastoral Care, Physio, Social Worker) via a video call.

How does it work?

Marymount uses a safe and healthcare-led programme Attend Anywhere. https://attenduk.vc/marymount-university-hospital-and-hospice

After an online consultation has been set up for you by your Marymount clinician, at your pre-arranged time, you can click on the link above and enter Marymount Hospice’s online waiting area. We will be notified when you arrive, and your clinician will join you when ready.

There is no need to create an account. No information you enter is stored.

What do I need to make a video call?

  • A good connection to the internet If you can watch a video online (e.g. YouTube) you can make a video call
  • A private, well-lit area where you will not be disturbed during the consultation
  • One of these: Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone Safari web browser on an Apple iMac, MacBook, iPad, or iPhone
  • Web-camera, speakers and microphone already built into laptops or mobile devices.
  • Please download and fill in this form – Informed Consent for Telemedicine Consultations.

Is it secure?

Video calls are secure; your privacy is protected. You have your own private video room that only authorised clinicians can enter.

How much internet data will I use?

You don’t use any data while waiting for a clinician to join you. A video call uses a similar amount of data to Skype® or FaceTime®.

How much does a video call cost?

The video call is free (Except for your internet usage)
Smartphone and tablet users: If you can, connect to a home or work Wi-Fi network to avoid using your mobile data allowance.

Get ready to make video calls

Make sure that you use one of the following web browsers:

Google Chrome

Windows 7+, Android 5.1+, MacOS 10.11+, iPadOS 13+

Apple Safari

MacOS 10.12+, Ios 11.4+, iPadOS 13

Where do I go to attend my appointment? 

Click the link below:


For more information please download our information leaflet here.

Informed Consent for Telemedicine Consultations